Waiter Diploma Training Course

Do you wish to learn how to provide excellent customer service and increase your earning potential as a waiter? Also, do you want to gain the skills and confidence to excel in the food service industry? You will have all answers to these questions when you join our online Waiter Diploma course. Our exclusive course will cover everything from an introduction to the obligations and duties of a server in a restaurant.

In this course, you will learn about the numerous duties that waiters perform are essential to the efficient running of a restaurant. Then get to know about the various factors that influence customer satisfaction which include: the initial greeting of guests, the use of glasses, crockery, cutlery, and the specifics of silver service. In this introductory-level hospitality course, you will gain a solid grasp of the fundamental training needed for waiters. So, what to lose? Enrol and start your learning journey now!

Learning outcome:

After this course, you will be able to:

• Recognise the various service etiquette
• Describe the tools necessary for a successful service.
• Identify the numerous crockery and cutlery kinds used in restaurants.
• Learn how to utilise the serving dishes.
• Understand the procedure for clearing the table at a restaurant.
• Know more about how the table should be set up before serving customers.

Key Features of the Waiter Diploma Course :

• Instant e-certificate and hard copy dispatch by next working day
• Fully online, interactive course with audio voiceover
• Developed by qualified professionals in the field
• Self-paced learning and laptop, tablet, smartphone-friendly
• 24/7 Learning Assistance
• Discounts on bulk purchases

*** Additional Gifts ***

Free Life coaching Course

*** (Offer Ends Soon) ***

This intensive course examines everything from the tools used to provide services and the duties of a waiter. Then, we will talk about different service types and examine relevant methods for each. Furthermore, you will gain knowledge of how to use and preserve the many types of glassware, common bar tools, and cutlery used in a high-end restaurant. Additionally, you will examine the process for arranging the table before service and providing it with the proper equipment and crockery. Finally, you will get to know how upselling and suggestive selling strategies are used in upscale restaurants to build customer loyalty and trust.

Course Curriculum

The detailed curriculum outline of our Waiter Diploma course is as follows:

***Waiter Diploma***

Module 01: Customer Service and Service Sequence

• Who is the Waiter?
• Responsibilities of a Waiter
• Types of Customer Service
• Table Setting
• Service Sequence

Module 02: Equipment Handling Technique

• Restaurant Equipment
• Carrying Plates
• Bar Equipment
• Handling Glassware
• Using a Tray

Module 03:Hygiene

• Personal Hygiene
• Personal Grooming
• Restaurant Hygiene
• Cleaning the Restaurant
• Procedure for Cleaning
• Floor Surfaces
• Routine and Non-Routine Cleaning

Module 04: Beverage and Tobacco

• Non-Alcoholic Beverage
• Water
• Tea
• Coffee
• Types of Coffees
• Service of Tea and Coffee
• Mocktails
• Serving Sodas
• Service of Juices
• Fruit Juice

Module 05: Understanding Risks and Preventive Measures

• Responsibilities as a Food Handler
• Waste Management
• Pest Control
• First Aid
• Restaurant Hazards, Safety Measures and Handling

Module 06: Food & Beverage Control and Selling Techniques

• Cost Control & Selling Techniques
• Cost Controlling Measures
• Suggestive Selling and Up-Selling
• Effective Seller
• Promoting Food & Beverage Service
• Understanding Our Customer
• Anticipating Guests’ Needs

Module 07: Tips and Hints for Success in Waiter profession

• Tricks for Making a Great Impression
• Key Things That Impress Every Customer
• Ways to Convert Customers into Regulars
• 5 Tips to Become a Best Waiter

Accreditation

All of our courses, including this Waiter Diploma course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certification

Once you’ve successfully completed your Waiter Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Assessment

At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

• People who work as a restaurant Waiter
• People currently working in the cafeteria or want to work in the food service industry
• Anyone who Serves Food.

Learners do not require any prior qualifications to enrol on this Waiter Diploma course.

Upon successfully completing the course learners will have the necessary skills and knowledge to pursue a career in the relevant field. Here are some career choices one could go for:

• Waiter
• Head Waiter
• Supervisor
• Restaurant Manager

In the UK, these job opportunities are getting a salary between £25,000 to £30,000 per annum

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - Included

Certificate of completion

Hard copy certificate - Included